Big Rigs RV (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Vehicle or RV information

  • Service request details

Non-Personal Information

  • Website usage data

  • Browser type

  • IP address

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide RV services and repairs

  • Respond to inquiries

  • Schedule appointments

  • Send service updates

  • Improve our website and customer experience

  • Process payments

  • Comply with legal requirements

3. We Do Not Sell Your Data

Big Rigs RV does NOT sell, trade, or rent your personal information to third parties.

Your information is used strictly for business purposes related to providing our services.

4. Sharing of Information

We may share information only when necessary to:

  • Process payments (through secure third-party processors)

  • Comply with legal obligations

  • Protect our business, customers, or legal rights

All third-party service providers are required to protect your information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we take appropriate steps to safeguard your data.

6. Cookies & Website Tracking

If you visit our website, we may use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Enhance user experience

You can disable cookies through your browser settings.

7. Your Rights

You may:

  • Request access to your personal information

  • Request corrections

  • Request deletion of your data (where legally permitted)

To make a request, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.